Privacy Policy

At Remotix Nexus, we are committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our services, visit our website, or contact us through any other channel.

1. Information We Collect

We may collect the following types of personal and technical data:

  • Contact Details: Full name, email address, phone number, and company information.

  • Service Information: Information related to the products and services you use, request, or inquire about.

  • Payment Details: When applicable, billing address, transaction details, and payment confirmations.

  • Technical Data: IP addresses, browser type, device data, operating system, and usage analytics through cookies and other tracking tools.

2. How We Use Your Information

Your information helps us to:

  • Provide and support the services you request

  • Communicate with you about updates, offers, or changes to services

  • Customize and improve our website and user experience

  • Process payments, issue invoices, and manage accounts

  • Comply with legal obligations or law enforcement requests

3. How We Share Your Data

We do not sell or rent your personal data. We may share your information only in the following cases:

  • Trusted Vendors: With service providers (e.g. payment processors, hosting services) who assist in delivering our services under strict confidentiality agreements.

  • Legal Requirements: When required by law or in response to valid legal processes.

4. Data Security

We use industry-standard security measures—such as SSL encryption, access controls, and secure servers—to protect your information. However, while we take all reasonable precautions, no online platform is 100% secure.

5. Data Retention

Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights & Choices

You have the right to:

  • Access or request a copy of your personal data

  • Correct or update your details

  • Withdraw consent or object to certain types of data processing

  • Request deletion of your data (subject to legal and contractual obligations)

  • Manage cookie preferences via your browser settings

7. Changes to This Policy

We may revise this Privacy Policy occasionally. All updates will be posted on this page and take effect immediately upon publication.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to:

Remotix Nexus
📧 Email: info@remotixnexus.com
📞 Phone: +254 713 466 848