Skip to content
Remotix Regional

Privacy policy

Last updated: October 2026

Remotix Regional (a Remotix Solutions Group company) respects your privacy. This policy explains what we collect through this website, why, and the choices you have. We handle personal data in line with Kenya's Data Protection Act, 2019.

What we collect

  • Information you give us when you send a form or email: your name, work email, phone number, organisation and the details of your request.
  • Campaign information: if you arrive from an advert or link, we store its tracking parameters (for example a Google click ID, UTM tags or a Partner Circle referral code) in your browser's local storage so we can tell which campaigns and referrers bring enquiries. A referral code is kept for 90 days. This is sent only if you submit a form.
  • Partner Circle and referrals: if you join our referral programme we keep your name, contact details, firm and the M-Pesa number you give us for rewards. If someone refers you, we receive your business and contact details from them; they confirm you agreed to be contacted, and we tell you who referred you when we first get in touch.

This website uses the Google tag from Google LLC for Google Ads and Google Analytics. It sets cookies that tell us how visitors find and use the site, and whether a visit from one of our Google adverts led to an enquiry, a WhatsApp chat or a call; it does not receive the details you type into our forms. We do not sell your data. You can control the ads Google shows you at My Ad Center.

How we use it

  • To reply to your enquiry and provide the services you ask for.
  • To manage your account, subscriptions and renewals if you become a client.
  • To understand which of our campaigns are effective.
  • To credit, update and pay Partner Circle referrers.

Who processes it

Enquiries are handled through trusted service providers we use to run our business — workflow automation, customer-relationship management and task management tools, and Google Ads and Google Analytics for measuring our adverts and site traffic. They process data only on our instructions. Some of these providers store data outside Kenya, with appropriate safeguards.

How long we keep it

We keep enquiry records for as long as needed to respond and, for clients, for the duration of the relationship plus any period required by law (for example tax record-keeping).

Your rights

You may ask to access, correct or delete your personal data, or object to its use. Contact us at [email protected] and we will respond promptly. You also have the right to complain to the Office of the Data Protection Commissioner (ODPC).

Contact

Privacy questions: [email protected] · +254 796 995 580 · Nairobi, Kenya.